Skip to contentTreat every person – including and especially the office manager or administrator -– with respect. Not only is treating someone with a lack of respect in and of itself inappropriate and unacceptable, it’s strategically foolish. If that person is the gatekeeper to the decision-maker, your disrespect will have just ensured that gate will stay closed…
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There is a term called “noteworthy” that seems to be appropriate for the purposes of a sales interaction. By writing down some of the main points of the conversation, you will not only show the prospect/customer that you are listening and that you care, you will also show that what he/she is saying is worthy…
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Okay, so every professional salesperson sends the traditional “thank you” note after every sale. What if you broke from the pack and wrote a “congratulations”’ note instead? Congratulating your client on deciding to work with you on their next ad campaigns will certainly differentiate you from the more traditional. Saying “congratulations,” along with a short…
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Leave your world behind when you make sales calls. One of the most powerful words in a sales professional’s verbal arsenal is “your.” Most salespeople focus on “our products,” “our services” and “the history of our company.” Pros prefer to talk about “your needs,” “your experiences” and “your results.” As a customer, you don’t think…
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Make sure you present yourself in a professional way to clients. This doesn’t mean being overly formal. But remember, they are taking time to speak/meet with you, and will potentially be investing their money in your product or service. If you don’t seem like you are taking it seriously, they won’t either. Source: Sales author…
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