The natural inclination when you've received a referral is to pick up the phone and call the prospect. Wrong move.…
Some salespeople view prospecting as nothing more than lining up the next sale. That's a fallacy. Prospecting is a process…
Sales trainer/speaker Colleen Stanley Most sales coaching and training programs don’t teach an important skill for influencing people: empathy. Empathy…
Be aware when your competitors make changes to their processes or staff. Sometimes their customers feel neglected or underserved when…
Frequent flyers know that travel sometimes can be inconvenient. Delays, cancellations, crowded airports and planes can all add up to…