Skip to contentBeing genuine can’t be faked. Customers can tell when you are seriously interested in the product or service you are selling, and they know when you stand behind them. Along the same lines, your customers know when you’re being yourself – even if they don’t REALIZE they know this. Your customers are more likely to…
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Prospects and clients use words that they have attached a certain meaning to. These words bring to their mind a certain picture and a certain emotion. These words are powerful, and capturing and using their words ensures that you connect with their meaning and the emotion it elicits. Listen carefully for the language that your…
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The same is true in poker as in sales – you don’t want to put all your cards on the table right away. But good players know how and when to play their cards, and don’t go down with a good one up their sleeve. Now might be the time to play that card if…
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Certain words and phrases simply have magical powers. The word “because” is one of them. In a sentence, “because” triggers the listener’s brain to say, “Oh, the thing I’m going to hear after this word will be a justification for the thing I heard before it,” and the magical way this word works can be…
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To be successful as a salesperson, you have to do more than sell. You have to be your clients’ go-to person and support them after you’ve closed the sale. By changing your position from salesperson of products and services to a provider of solutions, you can increase your chance of getting referrals from happy customers.…
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