There is a term called “noteworthy” that seems to be appropriate for the purposes of a sales interaction.
By writing down some of the main points of the conversation, you will not only show the prospect/customer that you are listening and that you care, you will also show that what he/she is saying is worthy of making note of it.
Also, if you write down what they say word-for-word and how they say it (use quotes on these parts), then you will have a tool to use later in the sales process to assist in closing the sale.
Source: Sales trainer/speaker Gerry Layo If you work in Central Pennsylvania and own a business, I’d like to talk with you, about working together to help you grow your business. Contact me at Keith.Hanshaw@Cumulus.com to request a meeting or call me at 717-443-4757 or visit my website for more sales tips and marketing help! http://FreeMarketingHelp.org
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