Let’s be honest: Do you really listen to what your customers have to say, or are you just catching your breath between questions?
If that sounds a little too familiar, try counting silently to three (at a regular speaking pace!) every time your prospect finishes talking.
This will give them enough time to gather their thoughts and continue what they were saying if they haven’t finished, while also not being a long enough pause to seem awkward if they are done talking, and are simply waiting for your response.
Source: Sales consultant Colleen Francis
If you work in Central Pennsylvania and own a business, I’d like to talk with you, about working together to help you grow your business. Contact me at Keith.Hanshaw@Cumulus.com to request a meeting or call me at 717-443-4757 or visit my website for more sales tips and marketing help! http://FreeMarketingHelp.org
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